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S: Layaway   ( 11/28/2023 10:34:20 AM )
I was wonder if you guys received my payment on order 202311280751198243.
Admin Replay
Hi,we contacted you.
Nicole Chandler: Inquiry about Studio Naiko Orders   ( 5/12/2023 1:41:57 PM )
Hello ^-^ I''ve already asked this, and have still not received an answer. I''m going to ask again, just in case it didn''t go through the first time, but I would like to know if there has been any update from Studio Naiko on the status of my orders 202210011620562885 and 202209211343297031. It has been nearly 8 months now, so I was just wondering ...
Admin Replay
Hi,we contacted the artist for you.Because the molds of the two dolls were broken,the artist had to make new molds.So the delivery time was delayed.We are also nervous.And a good news,she told us that the dolls would be ready in June.
justbuydolls: JRDoll Vadim   ( 4/2/2023 2:48:08 AM )
Hi, just curious when the Jr Doll Vadim heads will ship. I ordered in October and haven''t gotten any updates. Thanks
Admin Replay
We can't find your order if you uesd this email to order the heads .Please contact us and tell us the order Nomber.Now the heads are all ready.
Knighla999: Question   ( 1/16/2023 10:17:59 PM )
What is payment remind status?
Admin Replay
Hi,we saw your order.But there is some problems in your order.We will contact you ASAP.
Sasha: JRDoll   ( 10/10/2022 8:51:30 PM )
Hello and good day,I was wondering if JRDoll will be selling their newest doll, Vadim, through your site. Their previous doll, Kade, was sold on here a few months ago. Their instagram is jr.shick. Thank you!
Admin Replay
You can order the newest head on our website.The price of Vadim is 139USD,and Vadin SP head is the same.If you choose tan skin tone,add 12USD.Please contact us if you want to purchase the heads.
Emmy: [In Stock] SIO2 Misheng   ( 9/14/2022 8:04:19 PM )
Hello, is the in-stock Misheng head in normal skin or white skin please? Or do you have both in stock? Thanks!
Admin Replay
Hi,no Misheng head in stock now.The delivery time is around 2 months after you place your order.
Nina: Fatemoon doll   ( 9/8/2022 9:39:47 AM )
Would like to know which skin color is the Limanjie Fatemoons doll in the photo for Make-up No.2? Thanks
Admin Replay
We will contact you ASAP via email.
marchen77: Extra shipping paid   ( 8/29/2022 5:27:00 PM )
Hello! I paid the extra shipping charge for order#202206151355574659 via PayPal. Thank you for everything!
Admin Replay
We received it.Thanks!
Kodou: Conarium Lilith    ( 6/18/2022 4:59:42 AM )
Hi, can you tell me which skin tone the Conarium Lilith (normal faceup) in her promo pics has? Is it white or normal? And can you estimate how much shipping would be to germany? Thank you :)
Admin Replay
It's white skin tone.Please contact us and tell us which shipping method you choose.Of cause we will ask for real shipping fee.
Shivaun Bree: Dress question   ( 5/22/2022 3:00:48 PM )
I have a question, can dress SPO-220 (Limited) and dress SPO-219 (Limited) be custom-sized to Fairyland Minifee sizes?
Admin Replay
Hi,we can make the clothes for the doll as long as you offer us the measurements.
Tony: Iplehouse EID man   ( 1/7/2022 1:01:45 PM )
Hi! I''d like to know if your SPO 1/3 SD boy clothes would fit an Iplehouse EID man (model type) or do I have to request a custom-made service?Thanks!
Admin Replay
Hi,we can make clothes for the boy.Please place your order and offer us the measurementsb of the boy.Thanks!^^
Misha: About Nevi GuuDoll   ( 1/4/2022 4:17:57 AM )
Hello, and Happy New year. Is it possible to only order Nevi head from Guudoll?
Admin Replay
middletails: Plumedoll   ( 12/20/2021 9:30:45 PM )
Hello,I wanted to order something from Plumedoll but now everything is sold out? Is the company no longer selling dolls?
Admin Replay
Hi,we are so sorry.The studio no longer sells dolls.
Anna: shipping to Russia   ( 11/23/2021 3:24:32 AM )
Hi, do you ship to Russia via airmail currently?
Admin Replay
It is better to ship packages to Russia by EMS or Russian special line.Air mail can not be used.
kristiholaas@centurytel.net: Order number 202111020959524391   ( 11/11/2021 11:28:04 AM )
I was sent an email stating the shipping amount is more than I paid but there were no instructions on how to pay the difference of $4.52.Kristi Holaas
Admin Replay
Hi,do not worry please.We will contact you to tell you the real shipping fee before shipment.^O^
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